How we helped New York-based Hubb NYC offload two FTEs worth of admin time.
"Any real estate company should look at Rentable. You can't lose anything."
Sun Yi, VP Controller — Hubb NYC
Hubb NYC is an owner-operator with a portfolio of 69 mixed-use, multifamily, and commercial properties across New York City. Since 2011, they’ve managed everything internally.
But as their portfolio grew, deposit management became one of their most time-consuming, compliance-heavy, and operationally fragile processes. Two staff members were spending the equivalent of full workdays every month just keeping up with reconciliation, bank coordination, and tenant refunds, before anything went wrong.
When check fraud hit the portfolio hard. And the 14-day return deadline New York law imposes on every deposit refund stopped feeling manageable. That’s when Hubb NYC started looking for a better way.
Escrow management
Reports replaced bank calls
Rentable took over the full escrow workflow. Monthly reconciliation went from 2-3 days of bank coordination to a single downloadable report.
ACH refunds
Checks out, ACH in
Every refund processed via ACH with a timestamped audit trail. Check issuance stopped entirely, and so did the fraud exposure that came with it.
Yardi integration
14-day deadline on autopilot
Connected directly to Hubb's existing Yardi setup. New York's 14-day return deadline is tracked automatically per tenant, no manual monitoring required.
"Before, I was thinking about giving another company $10 million of our escrow. Are they legit? Is this going to be okay? Today I'm very confident. That's why I don't mind telling other companies where we were before Rentable and where we are now."
Sun Yi, VP Controller — Hubb NYC
Hubb NYC closed on two new properties the week of this conversation. Adding 100+ units to a portfolio used to mean days of sub-account setup, bank coordination, and new W-9 processing. Now it means a single wire and a phone call.
The team that once had two people absorbed by deposit management now has those hours back. The compliance risk that kept the VP Controller up at night is automated. And the fraud exposure that forced a complete rethink of their refund process is gone.
For a company that built its identity around doing everything in-house, partnering with Rentable was a significant decision. The verdict is clear: the only thing they gave up was the work they shouldn't have been doing themselves.
Start with a demo or estimate your time savings with our ROI calculator. No commitment, no disruption to your existing workflows.
