FAQ: Renters & Residents

Rentable allows you to pay and receive your security deposit electronically so you never have to worry about a forwarding address. In addition, you’ll be able to track your security deposit and interest accrual throughout the term of your lease.

You can pay your security deposit directly through Rentable’s platform. You can pay with your bank account, credit card, or debit card.

Our payments are processed electronically, so you won’t have to enter a forwarding address.

If you qualify, Rentable’s flexible security deposit option allows you to split your security deposit payments throughout the term of your lease. We customize options based on your individual needs and circumstances.

Once your property manager/landlord invites you to pay a security deposit, you should receive an email with a link that will help you access Rentable’s platform.

If you’re an existing user, you can go to Rentable.com and click “log-in”

Rentable charges a platform fee to help with maintaining the platform. This allows you to track, see documents, accrue interest and receive funds back faster. The fee is 2% capped at $25 dollars.

Rentable provides a space for you to look at your property manager’s inspections documentation. This will allow you to get a sense of the potential charges or condition of the apartment after moving out.

Yes! You can ask your property manager or landlord to split up security deposit payments between you and your roommates. Each one of you is eligible will receive their individual portions at the end of the lease.

Additional questions? Reach out to our 24/7 support team at support@rentable.com